Frequently Asked Questions
If you don't find your answer here, do contact us and we'll get back to you shortly!
Neurorehab
How do I prepare for my first session?
Complete the registration form that was sent to your e-mail so our therapists can be prepared for your first appointment
We suggest that you dress comfortably with sweat pants or athletic shorts, a comfortable top, and running shoes or sandals that have straps to reduce risk of falls during the session
You are also advised to prepare any referral letters, medical records, and medical imaging such as X-rays if any.
How do I make a booking?
Contact us to arrange your 1st session! We will get back to you within 24 hours
What if I need to cancel/change my appointment?
We understand that life happens and you may not be able to keep your appointment as planned
In the case you need to cancel/change the appointment:
Before 24 hours: Kindly whatsapp or email us to notify, there will be no penalty charges
​
Within 24 hours: Kindly whatsapp us to notify and we will liase with you directly, a fee may be applicable for late cancellation without sufficient documentation (MC, positive covid ART, etc)
​
What conditions do you treat?
Our therapists specialise in neurological physiotherapy including the treatment of patients who have had a stroke, spinal cord injury, Parkinson's disease, or other neurological conditions. Our therapists also specialise in musculoskeletal and sport injuries, geriatric rehab and post-op rehabilitation. If you have any questions, don't hesitate to reach out to us!
What method of payment do you accept?
We accept paylah/paynow, transfer via UEN and cash.
Where will be sessions be held?
At RehabWorks, we understand that taking a trip to a clinic may require family members to take leave, to arrange for transport and other factors. We offer home visits tailored to you or your loved ones needs at the comfort of your own home! Have a look at our home services to see which program is best suited for your needs
​
If suitable, sessions may also be held at our clinic location at:
Address: 17 Phillip Street, Grand Building #04-00, Singapore 048695
Nearest MRT: Raffles Place MRT
Nearby parking buildings: Capital Spring, One Raffles Place